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Overview

The Administration panel separates billing operations into four areas:
  • Usage explains where measured consumption came from.
  • Billing shows balances and supports user credit adjustments.
  • Billing Health compares Davinci billing records with the payment provider.
  • Stripe Catalog shows the products and prices Davinci discovered.
Commercial billing pages are hidden on self-hosted deployments. Availability also depends on the configured payment provider and your effective permissions.
Billing data contains customer, account, and usage information. Export it only when necessary and store it according to your organization’s financial-data policy.

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Usage

Use Administration → Usage to investigate LLM, embedding, storage, API, and compute metering.

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Global Filters

The following filters apply to the Overview, Breakdown, Events, and exports:
  • Date range: 7, 30, or 90 days, or a custom range of up to 366 days.
  • Granularity: automatic, hour, day, week, or month.
  • Usage kind: LLM calls or embedding calls.
  • Provider.
  • Model.
  • The Administration sidebar’s Tenant Context.
Select Apply after changing filters. Filter chips summarize the active range, tenant, usage kind, and optional provider or model.

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Overview

For LLM usage, the Overview shows:
  • Total tokens.
  • Calculated credits.
  • Charged credits.
  • Recorded LLM calls.
  • Input, output, thinking, cache-write, and cache-read tokens over time.
  • Calculated and charged credits over time.
For embedding usage, it shows:
  • Calls and input tokens.
  • Provider cost in USD.
  • Embedding tokens and provider cost over time.
Calculated credits are the result of the configured metering calculation. Charged credits are the amount actually applied to billing. Compare them when investigating policy, failed calls, free operations, or a configuration change. LLM pricing used for calculation is configured in Model Offering Configuration.

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Breakdown

Group the selected usage by:
  • Tenant.
  • Organization.
  • User.
  • Project.
  • Provider.
  • Model.
Choose columns for calls, token categories, calculated or charged credits, embedding metrics, identifiers, and metadata. Select a row’s metadata action to inspect the underlying structured values. The table can export either the displayed columns or all available columns. Breakdown exports are limited to 10,000 filtered rows.

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Metering Events

The Events tab exposes the records behind the aggregates. Filter by:
  • LLM calls.
  • Embedding calls.
  • Storage.
  • API calls.
  • Compute.
  • All supported event types.
Available columns include actor and resource attribution, model/provider details, token categories, credits, provider cost, latency, status, and correlation identifiers. Select a row to inspect its complete event details. Provider and model filters apply only to LLM and embedding event types. Event exports are paged and limited to 50,000 filtered records.
Use the Usage Events view for metering evidence. Use the Audit Log to investigate administrative and security-relevant actions.

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Billing

Use Administration → Billing for the signed-in administrator’s tenant balance overview and direct user billing lookup. The overview is intended to summarize:
  • Included usage.
  • Trial credits.
  • Whether on-demand usage is enabled.
Enter a user ID to view that account’s balances and recent transactions. The result includes transaction time, type, amount, and description.
In the current release, balance fields on the standalone Billing page can appear unavailable even when the account has billing data. Use Administration → Users → Billing for the full account balance and controls.

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Adjust Credits

Choose Add Credits or Deduct Credits, enter the credit amount, and add a reason. The adjustment is recorded in the account’s transaction history. The Users detail view also supports adjustments in credits or currency and previews the conversion using the current credit rate. See Billing And Storage.
Credit adjustments directly change usable account balance. Confirm the account, amount, unit, and reason before applying an adjustment.

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On-Demand And Limits

Per-user on-demand billing and storage limits are managed from the user detail view. Organization storage overrides are managed from Organization Details. An administrative storage override changes the Davinci billing record. It does not modify a payment-provider subscription item.

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Billing Health

Use Administration → Billing Health to compare local billing records with Stripe. The page reports whether payment integration is enabled before allowing reconciliation.

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Run Reconciliation

Select Run Reconciliation to create a report. The summary shows:
  • Accounts checked and accounts skipped because no Stripe customer is attached.
  • Total checks.
  • Matches.
  • Mismatches.
  • Errors.
Each row compares a local value with the corresponding Stripe value. Enable Only show errors and warnings to focus on unresolved issues. Running reconciliation is diagnostic. It does not apply the suggested fixes.

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Apply A Fix

For a mismatch with a supported remediation, the page explains the proposed change before showing Fix. Non-destructive fixes can update fields such as subscription ID, status, or billing-cycle end. Some fixes are destructive and may:
  • Cancel the local subscription.
  • Zero subscription credits.
  • Remove Stripe subscription or customer references.
Destructive fixes require an additional confirmation.

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Fix All Mismatches

Fix All Mismatches applies all supported unresolved fixes from the current reconciliation run. The confirmation reports how many fixes are destructive.
Do not use Fix All as a routine synchronization action. Review every mismatch, confirm which system is authoritative, and preserve any evidence needed for customer support or accounting. Some fixes cannot be undone from the panel.
After applying fixes, rerun reconciliation and confirm the affected accounts in Billing or the Users page.

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Stripe Product Catalog

The Stripe Product Catalog page appears when a payment provider is enabled. It shows:
  • Total discovered prices and products.
  • The metered-usage price.
  • Individual plan prices.
  • Group plan prices.
  • Organization plan prices.
  • Organization storage tiers.
  • Whether each value came from Stripe or deployment configuration.
If production-catalog comparison is configured, the page also shows a read-only production catalog for comparison.

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Refresh The Catalog

Select Refresh Catalog after changing Stripe products, prices, or metadata. Davinci reloads active prices and updates the in-memory catalog used by billing controllers. Refreshing does not create or edit Stripe products. Correct product metadata and active prices in Stripe, then refresh again.

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Product Metadata

Davinci discovers a product’s billing role, tier, and optional storage amount from metadata attached to the Stripe product. Active monthly and yearly prices are then associated automatically. The catalog page displays the currently supported metadata names and values. Use that page as the source of truth when configuring products, because supported tiers can change between releases.

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Billing Investigation Workflow

  1. Confirm the environment and tenant.
  2. Use Usage to identify the actor, resource, provider, model, and event.
  3. Use Billing or the user detail view to confirm balances and transaction history.
  4. Run Billing Health when local and Stripe state may disagree.
  5. Review suggested fixes individually before applying them.
  6. Rerun reconciliation and verify the account.
  7. Review the Audit Log for administrative changes.